FAQ
Frequently Asked Questions (FAQ)
1. What types of dresses do you sell?
We offer a wide variety of women's dresses, including casual, cocktail, evening, and formal wear. Our collection is designed to cater to different occasions, body types, and style preferences.
2. How can I place an order?
Placing an order is easy! Simply browse our collections, select your preferred dress, choose your size, and add it to your cart. Once you’re ready, proceed to checkout and complete your order using one of our secure payment methods.
3. What sizes do you offer?
We offer dresses in a range of sizes from XS to 3XL. Please refer to our size guide to find the best fit for you.
4. How do I know which size to choose?
We recommend using our detailed size guide to match your measurements to the corresponding size. If you’re between sizes, we suggest sizing up for a more comfortable fit.
5. How do I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this to track your package through the carrier's website.
6. Can I change or cancel my order?
Orders are processed quickly, so if you need to make changes or cancel, please contact us as soon as possible. Once an order is shipped, we can no longer make any changes.
7. What is your return/exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Please visit our Returns & Exchanges page for more details on how to return or exchange your item.
8. How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping for faster delivery. You will be notified when your order ships and can track it through the provided tracking number.
9. Do you ship internationally?
Yes! We offer international shipping to most countries. Shipping times and costs vary by destination. Please check the shipping section at checkout for more information.
10. How do I contact customer support?
If you have any questions or need assistance, please reach out to us via our Contact page, or send an email to support@angelatears.com. We’re happy to assist you!